The Personal Information We Collect From You
We will collect personal information directly from you including your name, postal address, email address, telephone number, *date of birth* and your areas of interest. We collect this information so that we can deliver our services and products to you as efficiently as possible.
We collect this personal information when you visit our website and fill out a form, contact us by telephone or email or consult us in person.
Any personal information we obtain from you is stored in different ways, including paper and electronic form.
We have measures in place to make sure your personal information is safe such as policies and security measures. Only Orange Analytics employees, sub-contractors or agents may, for approved purposes, access your personal information.
When we receive personal information from you, we will take reasonable steps to notify you of how and why we collected your information, who we may disclose it to and how you may access it, correct it or make a complaint.
We will not store your personal information with a 3rd party storage provider either in Australia or overseas, will not collect information arising from your cookies and will not collect information on your website traffic data.
Using Your Personal Information
- provide you with information that you have requested
- provide you with our products and services
- improve our products and services
- promote our products and services
Sharing Your Personal Information
We will not disclose your personal information to any third parties without your consent, unless we must do this by law or to the extent we use third parties to “capture or manage” your personal information on our behalf.
We may disclose your personal information to our related entities for purposes related to why we collected it, including promoting their products and services.
Accessing Your Personal Information
If you want to access any personal information we have about you, email us at firstname.lastname@example.org. When making a request, you should specify the type/s of information you want to access. If your request for access is refused, we will give you a written reason for this. We will try and process your request as quickly as possible but may charge you a fee for doing so.
Changing Your Personal Information
If the personal information we hold about you is wrong or needs to be changed, please email us at email@example.com and we will take reasonable steps to ensure your personal information is corrected.
To complain about a breach of the Australian Privacy Principles, you can contact us by emailing firstname.lastname@example.org. We will review your complaint and respond to you promptly in writing.
If not satisfied with our response, you can contact the Office of the Australian Information Commissioner (www.oaic.gov.au).